Common questions answered
Frequently asked Questions
Our goal is to ship all orders the next business day. Around holidays and new product launches there may be an additional delay.
We have a 100% Satisfaction Guarantee. If for any reason you don’t love your order reach out to us and we will do our best to help you. Up to a full refund excluding shipping expenses.
Under the “My Account” section of the website, you will find options on the left side of the page. Select “Addresses” as you will be able to update your billing and shipping address.
Under the “My Account” section of the website, you will find options on the left side of the page. Select “Orders” there you will be able to see all previous and current orders.
Reach out to us via the contact us page.
You can update your shipping address via the “My Account” section of our website by clicking the addresses link. However please reach out to us ASAP via the Contact Us section of our website.
Currently we ship to the USA and Canada. Please email us if you have any additional questions.
Yes, typically all items will arrive in one package.
Still need help?
Get in touch with us
For further inquiries:
Business Hours –
Monday – Friday – 9:00 – 16:00 (CST)
Saturday – Sunday – Closed.
Public Holidays – Closed.
For more information, please contact
ShapifyStudio
Address – 3600 W Sublett RD, Arlington Texas 76017, United States
Email – andrea@shapifystudio.com
Phone – 214-682-1720